ID & Keys

ID Card

Your OSU ID is one of your most important tools on campus. It functions like a key to let you into your residence hall. It functions like a pre-paid debit card at dining centers and other meal locations, with both Dining Plan Dollars and Orange Cash loaded onto your card. It also gets you access to Rec Sports facilities, the Valley Library, the OSU Craft Center, and athletic events.

  • Lost card? If you lose your ID card, report it to the ID Center immediately by deactivating it online, calling 541-737-2493, or emailing the ID Center.
  • A replacement card costs $30 and will be ready for pickup immediately at the ID Center, Memorial Union Room 103.
  • If you need temporary building access before picking up your new ID card, your Service Center staff can provide temporary building access, using a small device called a fob. These only work for a limited time, and must be returned. A rekey charge will be assessed if the fob is not returned.
 
Room key(s)

 Your key is individually numbered and issued to you upon move in. Please keep your room and property safe by keeping your room locked.

  • Lost or damaged key? Report it to the Service Center immediately by visiting in person, calling, or emailing. Find Service Center Hours and contact information online.
  • A rekey costs $50 per lock, and all residents of the room will need to pick up new keys from the Service Center.
  • While waiting for your new permanent key, you can get a temporary key from the service center. These must be returned when you get your new permanent key--unreturned temporary keys will result in a rekey of the room and a rekey charge.

 

 

Rooms + Help

Room Change

Room changes and room swaps are available as space allows, between week 2 and week 9 of every term. Learn more about the room change process.

 

Maintenance requests

 If there are any problems with your room or with any common space in your residence hall, please let us know right away—we want to fix it. You will not be charged for maintenance unless the problem was caused by deliberate vandalism. You can submit a maintenance request through MyUHDS.

 

Who to Call

 If you have questions about your housing or dining accounts, you can contact the University Housing & Dining Services administrative office at any time. Parents and family members can find more information about supporting their students and links to parent resources and frequently asked questions on our Parent & Families home page.

 

Service Center

Your service center is your first stop when you need help or have questions about anything relating to living on campus. Service Centers are where you go to pick up mail and packages. Staff at service centers can help you if you’re locked out, and can assist you if you have a maintenance request. They’re located in the dining center on each side of campus, and they’re open from 8 a.m.-8 p.m. weekdays, 10 a.m.-8 p.m. Saturdays, and noon-5 p.m. Sundays. Find your service center.

 

Computer network connections

All residence hall rooms have a wired network connection and OSU wireless connectivity. We recommend bringing a network cable to connect to the wired network, even if you plan to use wireless. Wired connections are faster, more secure, and more reliable than wireless connections. OSU does not allow the use of personal wireless routers or access points as they can interfere with OSU's wireless coverage. For more information, visit ResNet.

 

Dining

Dining Plan

Your Dining Plan gets you access to meals at three dining centers, drinks and snacks at four cafes, and groceries at our campus grocery store or two convenience stores.

  • See menus and locations where Dining Dollars are accepted.
  • Check your spending: take advantage of the budgeting tools for managing your dining plan when you log into MyUHDS. You can view your resident discount, your past transactions, and your current balance, as well as charts that show whether your spending is in line with the dining plan you’ve chosen.
  • Change your plan: You may change to a smaller dining plan between weeks 1-3 of every term by logging in to MyUHDS. You can change to a larger dining plan at any time. Remember, your dining plan balance rolls over from term to term, and will also roll over for one additional academic year.
Eco2Go

Eco2Go is an award-winning sustainability program that replaces disposable to-go containers in our dining centers with re-usable containers. We rely on participation from students and staff to make the program successful; you can do your part by rinsing and returning your Eco2Go containers after you use them. You can return them to bins in your residence hall, to any dining center, or to collection bins around campus.

Billing

Room and board payment

Room and board charges are billed to your student account at the beginning of each term. These charges will appear on an online eBill statement, which includes all tuition, housing, and other miscellaneous university charges and payments. eBills are processed on the 5th of each month and include all new charges or credits. Residents will receive a copy of their eBill via their university email address (ONID) account. All charges on your student account can be paid for at the Accounts Payable window on the 1st floor of the Kerr Administration Building.

 

Welcome Week Events

Welcome Week, Sept. 22-29, 2019, is your chance to connect to community and learn what it means to be a part of Beaver Nation. See the Welcome Week schedule and start planning your first week on campus now.