You're what?

Here's how you can access some of the most frequently used services for students living on campus!

Support in your hall


Student Staff Members

  • Each floor or wing of your hall has a Resident Assistant (RA). These student staff members can answer questions about college life, connect you to campus resources, and help you with questions about your hall. Look for bulletin boards and posters in your hall with the name of the RA for your part of the building.
  • Every hall has an Academic Learning Assistant – an experienced student whose job is to help support residents’ academic needs. They can give you advice, help you engage with faculty, and help you access tutoring and support services available on campus. Watch your email and hall bulletin boards for info about workshops and special events from your ALA.
  • Every hall has a Diversity Learning Assistant – a student staff member who works to educate residents about issues of social justice. DLAs also serve as liaisons to the cultural centers on campus. Watch your email, hall bulletin boards, and the @DLABeavs Instagram account for info about special events and workshops by your DLA.


Front Desk & Duty Phone

Each building has a front desk, open from 8 - 11 p.m. each night, where you can get answers to questions, pick up extra trash bags or cleaning supplies, and – for students in suite-style rooms – get extra toilet paper for in-suite bathrooms. 

Each hall has a Duty Phone, which is answered from 8 p.m. - 8 a.m. on weekdays, and 24 hours a day on weekends, holidays, or when the university is closed. Your hall's Duty Phone is posted on the doors of the building, or you can find your hall’s Duty Phone number by going to the UHDS directory and searching for the name of your hall.


Resident Directors

Each hall has a Resident Director: a professional staff member who lives on campus and is responsible for managing your hall. These staff members supervise other staff, support the student government, encourage recreational, social, educational and cultural programming and are available for individual counseling and referrals to other university services. Find contact info for the professional staff in your hall by logging in to the Housing Portal or searching the staff directory with the name of your hall.


Area Councils and student leadership

Residence Halls at OSU are grouped into three sides of campus:

  • East Side (Callahan, McNary, Dixon Lodge, Tebeau and Wilson);
  • West Side (Buxton, Cauthorn, Hawley, Poling, Weatherford, West and Sackett);
  • South Side (Bloss, Finley, Halsell and ILLC).

Each side of campus has an area council – a group of students who represent the residents living on their side of campus and plans events and programs. Learn how to get involved.

The Residence Hall Association supports all sides of campus and plans campus-wide events for residents. Learn more about RHA.

The National Residence Hall Honorary is a club for on-campus residents that's focused on service and recognition. Learn more about NRHH.

ID & Keys

ID Card

Your OSU ID is one of your most important tools on campus. It functions like a key to let you into your residence hall. It functions like a pre-paid debit card at dining centers and other meal locations, with both Dining Plan Dollars and Orange Cash loaded onto your card. It also gets you access to Rec Sports facilities, the Valley Library, the OSU Craft Center, and athletic events.

  • Lost card? If you lose your ID card, report it to the ID Center immediately by deactivating it online, calling 541-737-2493, or emailing the ID Center.
  • A replacement card costs $30 and will be ready for pickup immediately at the ID Center, Memorial Union Room 103.
  • If you need temporary building access before picking up your new ID card, your Service Center staff can provide temporary building access, using a small device called a fob. These only work for a limited time, and must be returned. A rekey charge will be assessed if the fob is not returned.
Room key(s)

 Your key is individually numbered and issued to you upon move in. Please keep your room and property safe by keeping your room locked.

  • Lost or damaged key? Report it to the Service Center immediately by visiting in person, calling, or emailing. Find Service Center Hours and contact information online.
  • A rekey costs $75 per lock, and all residents of the room will need to pick up new keys from the Service Center.
  • While waiting for your new permanent key, you can get a temporary key from the service center. These must be returned when you get your new permanent key--unreturned temporary keys will result in a rekey of the room and a rekey charge.



Rooms + Help

Living with a roommate

Many college roommates often turn out to be lifelong friends. However, one of the most challenging aspects of college can be living with a roommate. Typically, this is the first time you have either lived in the same room with someone or lived with a person you know little about. Either way, living with someone in a small space can be difficult but with perseverance and determination this can be a rewarding experience.  Although many roommates get along from check-in day, below are some tips on developing successful roommate relationships.

Living with a Roommate


Maintenance requests

 If there are any problems with your room or with any common space in your residence hall, please let us know right away—we want to fix it. You will not be charged for maintenance unless the problem was caused by deliberate vandalism. You can submit a maintenance request through Housing Portal.


Who to Call

 If you have questions about your housing or dining accounts, you can contact the University Housing & Dining Services administrative office at any time. Parents and family members can find more information about supporting their students and links to parent resources and frequently asked questions on our Parent & Families home page.


Service Center

Your service center is your first stop when you need help or have questions about anything relating to living on campus. Service Centers are where you go to pick up mail and packages. Staff at service centers can help you if you’re locked out, and can assist you if you have a maintenance request. They’re located in the dining center on each side of campus, and they’re open from 8 a.m.-8 p.m. weekdays, 10 a.m.-8 p.m. Saturdays, and noon-5 p.m. Sundays. Find your service center.


Computer network connections

All residence hall rooms have a wired network connection and OSU wireless connectivity. We recommend bringing a network cable to connect to the wired network, even if you plan to use wireless. Wired connections are faster, more secure, and more reliable than wireless connections. OSU does not allow the use of personal wireless routers or access points as they can interfere with OSU's wireless coverage. For more information, visit ResNet.


Dining Plan

Your Dining Plan gets you access to meals at three dining centers, most cafes and convenience stores on campus, and groceries at Cascadia Market. You can also use it for robot food delivery!

  • See menus and locations where Dining Dollars are accepted.
  • Check your spending: take advantage of the budgeting tools for managing your dining plan when you log into MyUHDS. You can view your resident discount, your past transactions, and your current balance, as well as charts that show whether your spending is in line with the dining plan you’ve chosen.
  • Change your plan: You may change to a smaller dining plan between weeks 1-3 of every term by logging in to MyUHDS. You can change to a larger dining plan at any time. Remember, your dining plan balance rolls over from term to term, and will also roll over for one additional academic year. See all dining plan options.



Room and board payment

Room and board charges are billed to your student account at the beginning of each term. These charges will appear on an online eBill statement, which includes all tuition, housing, and other miscellaneous university charges and payments. eBills are processed on the 5th of each month and include all new charges or credits. Residents will receive a copy of their eBill via their university email address (ONID) account.

All charges on your student account can be paid for either online via MyBill, or at the Accounts Payable window on the 1st floor of the Kerr Administration Building.


OSUWelcome Events

OSUWelcome is a series of events that happens each term for new students moving to campus. It's your chance to connect to the community and learn what it means to be a part of Beaver Nation. See the 2021 OSUWelcome schedule!