How to apply

When the applications become available under the positions listed below, please make sure you have all of the application materials needed. Only complete applications will be considered. Questions about your application status should be directed to laura.lambeth@oregonstate.edu. We recommend utilizing the many resources provided by The Career Development Center if you need assistance with your application materials.

  1. Resumé. You will need to have an up-to-date resumé for your application.  Please make sure to upload your resumé as a Word or PDF file (.doc, .docx, .pdf).
  2. Cover letter. In your cover letter, please address how your skills and experience have prepared you to be successful in the position.
  3. References. You will need to provide the names and contact information for two professional references. Your references must be able to comment on your abilities and skills as an employee, but they do not need to be former employers. For example, you may volunteer regularly with an organization and the volunteer coordinator may be able to provide information about your dependability, work ethic, and other skills.

 About Working for Operations in UHDS

UHDS recognizes the importance of learning both in and out of the classroom, and supports the concept of education as an individual as well as a community experience. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards. UHDS houses over 4,800 students and offers a variety of living and dining options in 15 residence halls, three dining centers, three coffee shops, a market, and a limited number of family apartments.

Customer Service Representatives at Service Centers provide enormous support for students on campus through problem solving, customer service, assistance with mail, packages, keys, and moving in, out, and around campus. Service Center student staff provide customer service and assistance for residents, faculty, staff, and guests of Oregon State University.

Customer Service Representatives at the University Housing and Dining Services Administrative Office provide professional communication and support for students, families, staff, and guests at Oregon State University. These staff take incoming phone, email, and other correspondence and refer students to appropriate resources within the department and on campus. Student staff in these roles support Assignments and Operations staff with processes and details including, but not limited to, housing applications, department correspondence, and housing assignments.

Student staff receive supervision, direction, and support from lead student workers at each location and the Service Center Operations Coordinator. Our management team is committed to helping each member of our student staff have a positive experience while they learn, grow, and succeed in their position.

Available Positions

Summer 2017

Service Center Representative Position Description

Apply by 11:59pm Monday, 5/15 using this link.

  • Minimum qualifications:
    • Active student status: http://oregonstate.edu/fa/manuals/stu/506 
    • Maintain a minimum 2.5 GPA based on your last term, or if attending summer classes, in the current term
    • SCRs must be able to lift, move, and retrieve mail and packages, travel to and from different locations on campus during a shift, or perform other duties on a computer as assigned. This is a position requiring work to be performed primarily in a Service Center, with some work across campus in hot and cold temperatures
    • Demonstrable experience working with good judgment, critical thinking skills, motivation, self-starting abilities, energy, commitment, caring, self-discipline, knowledge of campus resources, sensitivity to racial and cultural diversity, and common sense
  • Required Work Dates:
    • Paid Training:
    • Saturday, June 3, 9am – 4pm, lunch provided
    • June 5- 16 job shadowing, as class schedule permits
    • June 17 – 23: summer conferences preparations
    • July 3 and July 5-10: large campus-wide conference preparation (July 4 will require limited staffing)
    • August 17 – 22: large campus-wide conference preparation
  • Preferred Qualifications:
    • Ability to follow instructions and complex problem-solving processes
    • Experience working independently and as a team on various tasks
    • Clear verbal and written communication skills
  • Other information:
    • See posting and position description for details

Academic Year 2017 - 2018

Applications will be posted in May; check back soon!