Here's how you can access some of the most frequently used services for students living on campus!
Student Staff Members
Front Desk & Duty Phone
Each building has a front desk, open from 8 - 11 p.m. each night, where you can get answers to questions, pick up extra trash bags or cleaning supplies, and – for students in suite-style rooms – get extra toilet paper for in-suite bathrooms.
Each hall has a Duty Phone, which is answered from 8 p.m. - 8 a.m. on weekdays, and 24 hours a day on weekends, holidays, or when the university is closed. Your hall's Duty Phone is posted on the doors of the building, or you can find your hall’s Duty Phone number by going to the UHDS directory and searching for the name of your hall.
Resident Directors
Each hall has a Resident Director: a professional staff member who lives on campus and is responsible for managing your hall. These staff members supervise other staff, support the student government, encourage recreational, social, educational and cultural programming and are available for individual counseling and referrals to other university services. Find contact info for the professional staff in your hall by logging in to the Housing Portal or searching the staff directory with the name of your hall.
Area Councils and student leadership
Residence Halls at OSU are grouped into three sides of campus:
Each side of campus has an area council – a group of students who represent the residents living on their side of campus and plans events and programs. Learn how to get involved.
The Residence Hall Association supports all sides of campus and plans campus-wide events for residents. Learn more about RHA.
The National Residence Hall Honorary is a club for on-campus residents that's focused on service and recognition. Learn more about NRHH.
Your OSU ID is one of your most important tools on campus. It functions like a key to let you into your residence hall. It functions like a pre-paid debit card at dining centers and other meal locations, with both Dining Plan Dollars and Orange Cash loaded onto your card. It also gets you access to Rec Sports facilities, the Valley Library, the OSU Craft Center, and athletic events.
Your key is individually numbered and issued to you upon move in. Please keep your room and property safe by keeping your room locked.
Many college roommates often turn out to be lifelong friends. However, one of the most challenging aspects of college can be living with a roommate. Typically, this is the first time you have either lived in the same room with someone or lived with a person you know little about. Either way, living with someone in a small space can be difficult but with perseverance and determination this can be a rewarding experience. Although many roommates get along from check-in day, below are some tips on developing successful roommate relationships.
If there are any problems with your room or with any common space in your residence hall, please let us know right away—we want to fix it. You will not be charged for maintenance unless the problem was caused by deliberate vandalism. You can submit a maintenance request through Housing Portal.
If you have questions about your housing or dining accounts, you can contact the University Housing & Dining Services administrative office at any time. Parents and family members can find more information about supporting their students and links to parent resources and frequently asked questions on our Parent & Families home page.
Your service center is your first stop when you need help or have questions about anything relating to living on campus. Service Centers are where you go to pick up mail and packages. Staff at service centers can help you if you’re locked out, and can assist you if you have a maintenance request. They’re located in the dining center on each side of campus, and they’re open from 8 a.m.-8 p.m. weekdays, 10 a.m.-8 p.m. Saturdays, and noon-5 p.m. Sundays. Find your service center.
All residence hall rooms have a wired network connection and OSU wireless connectivity. We recommend bringing a network cable to connect to the wired network, even if you plan to use wireless. Wired connections are faster, more secure, and more reliable than wireless connections. OSU does not allow the use of personal wireless routers or access points as they can interfere with OSU's wireless coverage. For more information, visit ResNet.
Your Dining Plan gets you access to meals at three dining centers, most cafes and convenience stores on campus, and groceries at Cascadia Market. You can also use it for robot food delivery!
Room and board charges are billed to your student account at the beginning of each term. These charges will appear on an online eBill statement, which includes all tuition, housing, and other miscellaneous university charges and payments. eBills are processed on the 5th of each month and include all new charges or credits. Residents will receive a copy of their eBill via their university email address (ONID) account.
All charges on your student account can be paid for either online via MyBill, or at the Accounts Payable window on the 1st floor of the Kerr Administration Building.
OSUWelcome is a series of events that happens each term for new students moving to campus. It's your chance to connect to the community and learn what it means to be a part of Beaver Nation. See the 2021 OSUWelcome schedule!